Shipping Information

Shipping

We are happy to offer our customers free shipping on all orders within Australia!
We use Australia Post Express Post service. The Express Post network covers over 80% of Australian business addresses, private addresses and Post Office boxes. Delivery outside this network will receive the fastest possible delivery using existing transport links. We are located in Thredbo, NSW and we aim to have your order to you within 2-4 working days. Shipping can be quicker if you live in NSW or a capital city and it may be a little longer if you live in a remote area.

Snowsport International Pty Ltd takes full responsibility for any damages or losses that occur during transit. Please call us to organise the return of damaged goods or to report that a parcel has not arrived within the above timeframes. 

International Postage 

International orders are FREE over $500 AUS However, if you choose to send your item back to us from abroad, you will pay for the postage. Carrier Calculated charges are used with purchases made overseas. 

It will be your responsibility to pay any import duty or sales tax within your own country. We will not charge you Australian goods and services tax.


Out of Stock

We update our site’s product availability multiple times a day, however in some very rare instances another customer may have selected to purchase the same item at the same time. Should this happen, we will notify you within one business day that we will not be able to deliver the goods in the usual delivery period. If it is an item that we cannot re-order – we will give you a refund immediately; if it is an item we can re-order – we will inform you of the new delivery time frame and give you the choice of waiting or receiving a refund.